Shipping policy

Shipping policy

Shipping and Damages

At checkout you may be able to select from multiple shipping options.  Shipping is generally available in the United States and other countries as listed at the time of checkout.  Prices for each location may vary.  Standard shipping times will apply.  As we do not transport the items we cannot guarantee shipping times.  Depending on the item’s shipping location, you may be issued a tracking number that allows you to check the status of your package; however, not all shipments will include tracking numbers.  Before we can ship your order, Fenindom  must prepare your item and ensure quality control.  We recommend you check all shipments immediately once you have received them. We highly suggest to do that at the post office or when your parcel was delivered. If you have any issues with your shipment or if you believe that your item was damaged during shipping, please contact us immediately at production@fenindom.com. We may be unable to provide you a replacement item where you fail to notify us promptly regarding any shipping damages. 

RISK OF LOSS

All items purchased through the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you and the carrier upon tender of the item to the third party shipping carrier. 

Taxes

Depending on the laws of your jurisdiction you may be taxed for any payments or purchases.  In the event that we do not collect the applicable taxes, you agree that you are still responsible for any applicable taxes.  Although no taxes may be collected by us you agree that you will pay any applicable taxes or fees to the tax agencies having jurisdiction over you.